Privacy policy

We process the data needed to manage customer requests and professional applications: identity and contact details, area, service, availability, rates, verification documents and, where relevant, optional issue photos.

The purposes are to handle the requested application or service, verify identity and phone, prepare or perform the requested relationship, communicate quotes, and manage support, safety and claims. The legal bases are requested pre-contractual steps, performance of the service, applicable legal duties and, where expressly stated, consent.

Data is shared only with the assigned professional where necessary and with hosting, database, phone-verification, messaging and transactional-email providers that operate the service. It is not sold.

We keep data only as long as needed to handle the request, verify a professional and manage warranty or claims; it is then restricted or deleted according to legal periods and a retention policy that must be validated before scaling.

You have the right to access, rectify, delete, and restrict use of your personal data (GDPR / LOPDGDD) by writing to the contact address shown on the contact page.

We never send WhatsApp marketing messages without your prior explicit consent (opt-in). You can opt out at any time by replying STOP.